AIMS

This course develops a foundation of knowledge and skills essential for ownerships and managers of independent practices. With dynamic content and incredible support, this programme will guide your first steps in acquiring, setting up and running your practice.

With your coach and in-store mentor you will experience ongoing growth through practical application of new learning.

Designed For

New managers,owners with no experience or few years of experience, who aspires to successfully drive their business and manage their independent practice.

Programme Structure

Blended programme with live training and on-line follow-up.Individual follow-up and group coaching. The tutor will lead you via Essilor Academy platform on-line and different apps.
The course will last 9 months with 4 day live training and 9 months of follow-up in your practice on-line and virtual.

Learning Objectives

Develop essential business and people skills.

Management

• Understanding human behaviour
• Developing  leadership style
• Developing a team
• Time management

Business

• Financial Management: learn principles of finance, manage payables…
• Negotiation skills: work with suppliers
• Retail strategy: pricing strategies, inventory selection, lens portfolio
• Marketing and merchandising
• Customer excellence: managing issues, obtaining customer feedback

Practical Details

Contact us to know where and when the next session will be held.

After the achievement of this programme attendees will qualify to enroll in other Essilor Business Programs to further their skills and knowledge.